Privacy policy
This Privacy Policy explains how 1ST STOP REHABILITATION AND RECOVERY CENTER, operating as Avenlora Home, collects, uses, protects, and responds to requests concerning personal information when you visit https://avenlorahome.com, place an order, contact us, or use store features.
Information We Collect
• Contact and account information, such as your name, email address, telephone number, billing address, shipping address, and account login details.
• Order and transaction information, such as purchased products, order history, payment status, returns, exchanges, refunds, and customer-service communications.
• Payment information needed to complete a purchase. Payment credentials are processed through the secure payment option selected at checkout.
• Device and usage information, such as IP address, browser type, device type, pages viewed, referring pages, cookie identifiers, and store interactions.
• Information you voluntarily provide in forms, product reviews, messages, or requests.
How We Use Information
• Process payments, fulfill orders, provide tracking, and deliver products.
• Provide customer support and administer cancellations, changes, returns, exchanges, and refunds.
• Maintain store security, prevent unauthorized transactions, and protect customer accounts.
• Operate, troubleshoot, measure, and improve our website, products, and customer experience.
• Send service messages and, where permitted, marketing communications that you may unsubscribe from.
• Maintain business, tax, fraud-prevention, and transaction records required for store operations and legal compliance.
How Information Is Handled
We use authorized service providers only as needed to operate the store, process payments, host the website, deliver orders, support customers, analyze store performance, and maintain security. We require personal information to be handled for the assigned business purpose and with appropriate safeguards. We do not sell personal information for money. Avenlora Home remains responsible for responding to customer privacy and order-service requests submitted through the contact details below.
Cookies and Similar Technologies
We use cookies and similar technologies to keep the store functioning, remember selections, support checkout, protect transactions, understand website performance, and measure marketing activity. More information and available choices appear in our Cookie Policy and cookie controls.
Data Retention and Security
We retain personal information for as long as reasonably needed to fulfill the purposes described in this policy, maintain transaction and customer-service records, meet legal obligations, resolve disputes, and protect the store and customers. We apply administrative, technical, and organizational safeguards appropriate to the information and store operations.
Your Privacy Choices
Depending on where you live, you may request access to, correction of, deletion of, or a copy of eligible personal information. You may also withdraw marketing consent, unsubscribe from promotional email, and adjust available cookie choices. We will verify requests to protect your information and will respond as required by applicable law. You may use an authorized agent where applicable; we may request proof of authority and identity verification.
Children
Our store is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. A parent or guardian who believes a child submitted information may contact us for review and deletion.
Policy Updates
We may update this policy when store practices or legal requirements change. The current version will be posted on this page with a revised “Last updated” date.
Privacy Requests: support@avenlorahome.com
Phone: +1 918-570-6016
Mailing Address: 12835 E Arapahoe Rd Ste 250, Centennial, CO 80112, United States